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If you experience any difficulty in accessing any part of this website, please feel free to call us at (919) 799-7100 or email us at and we will work with you to provide the information or service you seek through an alternate communication method that is accessible for you consistent with applicable law (for example, through telephone support).

If you notice damage to your braces, such as issues with the wires, bands, or brackets, it’s essential to see your orthodontist quickly. While not all damage causes immediate pain, prompt attention can prevent complications.

Causes of Brace Damage:

  • Eating hard foods
  • Facial trauma
  • Chewing non-food items

Common Orthodontic Emergencies:

  • Loose Brackets: If the bracket and archwire move, the adhesive might have failed. You can temporarily position the bracket and use orthodontic wax. However, consult your orthodontist for a permanent fix.
  • Loose Bands: Metal rings around teeth that become loose need quick attention to prevent decay. If a band comes off, save it and call your orthodontist without trying to reattach it yourself.
  • Broken Wires: If a broken archwire is causing discomfort, try repositioning the wire with tweezers or covering the end with orthodontic wax.

If any orthodontic piece is swallowed, although usually harmless, consult your orthodontist for guidance.


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We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.